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FAQ

In case you run into any issues when watching purchased DivX movies, we've posted some of the most common questions relating to buying content and playing your movie on a DivX Certified device. If you don't find the answers you're looking for, please visit our DivX Support section to ask a question or search additional FAQs.

  • How do I register a DivX Certified® device?
  • What is the DivX VOD registration code on a DivX Certified device?
  • How do I watch DivX movies on the Sony PlayStation® 3?
  • What is a .tix file and where is my purchased movie?
  • When prompted, should I "Open" or "Save As" my purchased video?
  • How are DivX movies protected?
  • Will disconnecting from the Internet during download cancel the movie?
  • What is progressive download?
  • Are there any rules for playing purchased Hollywood movies?
  • What do I do when DivX Player gives a 'Network is experiencing technical difficulties' error message?
  • What are the limits for DivX VOD registration and deregistration?
  • Where is the DivX VOD deregistration code on a DivX Certified device?
  • How do I deregister or delete a DivX Certified device from my DivX Account?
For additional answers, please visit DivX Support.


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