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The First (and Second) Rule of Installing

Not to get all Brad Pitt in Fight Club on you, but … the first rule of DivX Software is there are no viruses in DivX Software. The second rule? THERE ARE NO VIRUSES IN DIVX SOFTWARE. Even though it’s been written here in all-caps, why do some antivirus software programs flag the DivX Software installer? Fight Club PosterThe reality is some users may see a ‘false positive’ for malware from their antivirus software (e.g. McAfee, Symantec) when downloading the free version of DivX Software. Why? This is likely due to third-party offers within the DivX installer. As you’ve probably seen, when you install our software we may offer you an ad for an optional software product — which you can always decline. For what it’s worth, it usually takes a few days after a new version of our software is released to get whitelisted.

So if offering these ads causes issues, why include them? Quite simply, we include offers or ads in our software so we can make it available for free. (If you choose to purchase DivX Pro or Ad-Free, you will no longer see any outside ads in the software or installer.)

As you can imagine, there are costs associated with running DivX. There are employees (including high-priced blog post writers), technology fees and licenses, offices and more. One main way we cover these costs is to include partner offers during installation. Of course, if you aren’t interested in the product offered by our partners, just decline the offer. 

One way to get past this inconvenience is to make sure you’re running the most up-to-date antivirus software, which may fix false positives. Please try updating your antivirus and/or try temporary disabling your antivirus software when running the DivX Software installer. Also, be sure you have downloaded an authentic copy of our software from DivX.com or are updating through our in-product updater. We don’t recommend downloading a copy from any other site.

We know this situation can be frustrating and we’ll keep trying to resolve it as quickly as possible. If you have any troubles installing, check out our Support article. Please keep enjoying the software and, unlike Fight Club, feel free to talk about the first and second rules of installing DivX Software. 

Upgrade to the Next Version of DivX Plus Software

MADE IT MO BETTA’
To follow up on last November’s release of DivX Plus Software 9, we’ve been working hard to make our awesome software even better. Our latest version (9.1) delivers the same great video creation and playback capabilities you expect, along with some new features and a host of improvements. Here are the highlights:

  • Playback core: Start watching your videos faster with the new and more efficient DivX Player core
  • Adaptive streaming: DivX Web Player now supports DivX Plus Streaming™ so you can enjoy purchased movies and TV shows without buffering right in your browser
  • MKV streaming: Use DivX Media Server to stream those MKVs to your PS3 without CPU-intensive transcoding
  • New subtitles: Already supported in devices that are certified for DivX Plus HD. DivX Converter now supports the popular MKV subtitle formats SSA/ASS
  • Video rotation: Great for videos captured on your phone, DivX Converter lets you rotate videos from portrait to landscape or vice versa

Find a full list of features and fixes on our support page. And help us reach a major milestone of 1 billion downloads by upgrading to 9.1 now. Continue reading “Upgrade to the Next Version of DivX Plus Software”